Support
We're here to help.
Contact Support
Need help with your account, have a question, or want to report a problem? Email us at support@farmbuzz.com. We typically respond within 1–2 business days, regardless of your country.
Account Deletion
You can delete your FarmBuzz account at any time. Deletion is reversible during a 30-day grace window — sign back in to restore it. After 30 days, deletion is permanent.
Option 1: From the FarmBuzz app
- Sign in to FarmBuzz on web or mobile.
- Open Settings → Account → Delete Account.
- Confirm deletion. Your account enters a 30-day grace window during which it can be restored by signing in.
- After 30 days, all personal data is anonymized. Public posts you authored are retained as anonymous content unless you also request post deletion.
Option 2: Email request
If you cannot access your account, email support@farmbuzz.com from a contact associated with your account, using the subject line "Account Deletion Request". We verify your identity and complete the deletion within 30 days.
Data Requests
Depending on the law that applies to you (GDPR in the EU, CCPA in California, LGPD in Brazil, RA 10173 in the Philippines, and others), you have the right to:
- Access a copy of all personal data we hold about you.
- Correct inaccurate or incomplete data.
- Delete your data (see Account Deletion above).
- Export your data in a portable, machine-readable format.
- Object to certain types of processing.
- Restrict processing of your data temporarily.
- Withdraw any consent you previously gave us.
To exercise any of these rights, email privacy@farmbuzz.com with the subject line matching your request type. We respond within the timeframe required by the law that applies to you (typically 30 days).
Report Content or a User
Report posts, comments, or other content that violates our Community Guidelines directly from the FarmBuzz app — every post, comment, and profile has a Report option in its menu. For urgent safety concerns, email support@farmbuzz.com.
Frequently Asked
Why is FarmBuzz phone-only?
Phone numbers are universal, harder to spoof at scale than email, and tie naturally to SMS-based verification. We support every country and route OTP delivery through the right local provider for you.
Can I change my country later?
Yes. Open Settings → Account → Country. To prevent abuse of country-specific pricing, country changes have a 90-day cooldown between switches.
What if I forget my PIN?
Tap Forgot PIN? on the login screen. We'll send a verification code to your registered phone number, then let you set a new 6-digit PIN.
Email: support@farmbuzz.com
Privacy: privacy@farmbuzz.com